TOUCH PRO AND TOUCH PRO DUO FAQS

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GENERAL

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What’s the difference between Touch Pro and Touch Pro Duo?
What are the main differences between Touch and Touch Pro?
How do I configure/edit the customisable homescreen?
Why can’t I always resize the widgets/shortcuts on the customisable homescreen?
I've created my own homescreen – can I make this the default homescreen?
How many homescreens can I create?
Can I customise the factory set homescreen?
Can I use my own wallpaper?
What’s the function of the small square icons inside each quadrant on the homescreen?
Which functions can be operated with the steering wheel controls?
How many TV/Radio favourites can I access directly from the cluster menu with the steering wheel controls?
Sources in the media player are sometimes shown in different positions, why is this?
How do I repeat all songs/an entire album?
If I decide to sell my vehicle, how can I delete my personal data?
After reversing the vehicle, then driving forwards, the Park Distance Control screen pops up on the Touchscreen – how can I hide it?
Can I adjust the volume of the Navigation guidance and Park Distance Control alerts?
Can I enable audible traffic alerts broadcasts from local radio stations?
Why isn't there an option to change the time setting?
Depending on what feature I’m using, clicking on the Settings button brings up different options – why is this?
Why does the rear camera always show when I select Reverse – why not display 360 degree camera view if that was my last used option?
Which features can I control with the new Voice Recognition System?
Why doesn’t the Voice Recognition System recognise certain radio stations?
Why can't I use the Voice Recognition System to control the climate?
Can I change the language of the Voice Recognition System?
The settings for voice recognition show controls for confirmation and feedback, what are these?
Which versions of Internet browser and operating system are supported across the various apps and websites available?
How can I check if my phone is compatible?
How can I download the smartphone apps?
What is my driving score?
Why do I have a high percentage driving score, but poor fuel consumption?
Why is it sometimes difficult to press the buttons at the top of a web page?
The ‘back’ key doesn’t always return me to my last used feature/screen, why is this?

CLIMATE

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The massage seats turn on automatically, how can I stop this?
How long does the massage programme run for?

PHONE

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How can I pair my Bluetooth-enabled phone?
Can my downloaded contacts or photos be viewed by anyone with access to the vehicle?
How many Bluetooth devices can be connected or paired?
How do I search for contacts from my phone contacts list?
Why is the phone icon still visible when I’m in the phone screen?
Why doesn’t the vehicle remember my Bluetooth phone and pair with it automatically?
Can Touch Pro read out incoming text messages and emails?

MEDIA

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In the Radio feature, are ‘Favourites’ similar to pre-sets?
How do I add a Radio station to my Favourites?
Can I change the order of my Favourites list?
How do I remove a station from my Favourites list?
I have selected carousel view, so why is my music shown as a list?
How do I switch between radio stations when I’m in Media?
Can I rip CDs to Touch Pro’s media library?
Can the Gracenote database be updated to accommodate newly released albums?
How are FM stations organised in the media library?
Can I view more than one TV channel in my vehicle?
When I insert a DVD into the drive slot, why doesn’t it play automatically?
When I’m viewing the media player screen and I press the power button, the screen doesn’t turn off – instead the homescreen is displayed. Why is this?
Can I control and monitor content on the rear screens from the front of the vehicle?
In the rear media ‘supervisor’ screen, what is the function of the lock button?
Can I mute/adjust the cabin audio volume from the rear of the vehicle?
What features are available in the new Rear Seat Entertainment system?
When using InControl Apps, why is the audio played through my Android phone’s speaker rather than the vehicle’s sound system?
What capacity USB sticks can be used?
Can I use portable media storage drives?
Which media formats are supported for playback of music and video?
Is USB 3.0 supported?

*A number of features of InControl Touch Pro require the fitment of InControl Connect Pro
As we roll out InControl, specific features described may be optional, and market or powertrain dependent. Please consult your country-specific Land Rover website or local Land Rover Retailer for availability and full terms in your country. Certain features require an appropriate SIM with a suitable data contract, which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.

LAND ROVER INCONTROL SUPPORT

ABOUT INCONTROL

ABOUT INCONTROL

InControl is a suite of services and applications that connects you to your vehicle and links you seamlessly, and securely, with the outside world.
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CONTACT US

We are happy to help with any queries or tell you more about InControl.
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TERMS AND CONDITIONS

TERMS AND CONDITIONS

When you register for Protect, or start using Touch Pro or InControl Apps, you will be asked to accept our legal terms and policies. For more information, these can be accessed below:
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